Travel & Hospitality

Our agents work as an extension of you and your agency, seamlessly handling time-consuming tasks so you can focus on what truly matters — nurturing relationships with existing clients and growing your business. From managing bookings, itinerary and suppliers to handling inquiries, documentation, and follow-ups, our trained virtual assistants take the repetitive and administrative workload off your plate. This allows you to deliver faster, more personalized service while freeing up valuable hours to attract new customers, explore partnerships, or expand your offerings — all with greater efficiency and peace of mind.

Our Specialties

01
Back Office & Admin Support
  • Guest Documentation
  • Booking Confirmation with Suppliers
  • Competitor Research
  • Host Agency/Network Support
02
Reservations & Itineraries
  • Itinerary Creation
  • Quotes & Proposals
  • Handling Reservations
03
Suppliers & Commission
  • Commission Reconciliation
  • Invoice & Cancellation Audit
  • Basic Bookkeeping
04
CRM & Data
  • Database Update/ Migration
  • Data Entry
  • Audit Existing CRM
05
Marketing & Creative Support
  • Loyalty programs
  • Email Marketing
  • Website Content & SEO
06
AI Travel Agent as a Service

On-demand AI Travel agents can handle customer interactions, generate itineraries, manage bookings, and support – all while our Human agents in the Loop to streamline your operations. You don’t have to worry about investing in AI development, training LLM models or cloud costs – you pay as you go.

07
Who we Serve
  • Travel Agencies
  • Cruise Agencies
  • Corporate TA
  • Travel Aggregator & Consortia
  • Hotels, Resorts & Activities
  • Cruiselines & Charters

Why Choose Us

Big Goals Need the Right Crew — Enter Syntax Global.

Talent on Demand

Our virtual teams are trained on industry-specific platforms and workflows.

Zero Overhead Costs

Cut your overheads by outsourcing non-essential and back-office tasks.

Fast & Scalable Teams

Handle seasonal spikes, lease renewals, and portfolio expansions with ease.

Secure, Compliant & Reliable

We follow global standards for data privacy and platform security.

Custom Workflows & SOPs

We adapt to your existing systems and processes — no need to change what works.

No Hiring Headaches

Leave the stress of hiring/re-hiring and training the agents to us.

No Payroll & Benefits

Run a lean and productive org, leaving the extras to us.

Dedicated Account Manager

Our SPOC approach helps streamline your ops where your success is our success.

Our virtual teams are trained on industry-specific platforms and workflows.

Cut your overheads by outsourcing non-essential and back-office tasks.

Handle seasonal spikes, lease renewals, and portfolio expansions with ease.

We follow global standards for data privacy and platform security.

We adapt to your existing systems and processes — no need to change what works.

Leave the stress of hiring/re-hiring and training the agents to us.

Run a lean and productive org, leaving the extras to us.

Our SPOC approach helps streamline your ops where your success is our success.
Trusted Partners

How It Works

We Don’t Just Help Projects Succeed — We Make Them Look Easy.

  • Discovery Call

    We understand your current processes, tools, and pain points.

  • Setup & SOP Alignment

    We document workflows, align on platforms, and assign your team.

  • Go Live

    Start delegating tasks and tracking productivity in real time.

What Our Clients Say

Other Related Industries

30 Days Risk-Free

We’re so confident you’ll love working with syntax global, we offer a no commitment 30 day trial.