Saas & Tech

From customer success to finance ops — we help startups streamline workflows, save costs, and scale faster with expert remote teams. Our experienced professionals integrate seamlessly into your existing processes, helping you handle everything from onboarding and customer retention to invoicing, reporting, and back-office tasks. Whether you’re pre-Series A or scaling post-product market fit, our flexible and scalable support allows your core team to stay focused on innovation and growth while we take care of the day-to-day operations with precision and reliability.

Services We Offer

01
Omni Channel Customer Support
  • 24/7 live chat, email & conversational AI support
  • Tier 1 technical support
  • Help desk ticketing (Zendesk, Intercom, Freshdesk)
  • Customer onboarding & how-to guidance
  • Account Services
  • Reviews & Reputation Monitoring
02
Prospecting & Sales Support
  • CRM data entry and cleanup (HubSpot, Salesforce, Pipedrive)
  • Cold Email outreach & appointment setting
  • AI-enabled SDR-as-a-service
  • Lead qualification & nurturing
  • Competitor Intelligence
  • Prospect Data Enrichment
03
Back-Office & Admin Services
  • Billing / Invoicing support
  • Refunds and Audits
  • KYC & Compliance
  • Reseller / Partner management
  • Data entry & Data Annotation
04
Subscription & Accounts Support
  • Accounts payable/receivable
  • SaaS metric reporting (MRR, churn, CAC)
  • Payroll coordination
  • Financial dashboard prep
  • Payment Recovery
05
AI Agent as a Service

Our on-demand Saas AI agents can handle customer interactions, generate leads, manage support helpdesk and more – all while our Human agents in the Loop to streamline your operations. You don’t have to worry about investing in AI development, training LLM models or cloud costs – you pay as you go.

Why Choose Us

Big Goals Need the Right Crew — Enter Syntax Global.

Talent on Demand

Our virtual teams are trained on industry-specific platforms and workflows.

Zero Overhead Costs

Cut your overheads by outsourcing non-essential and back-office tasks.

Fast & Scalable Teams

Handle seasonal spikes, lease renewals, and portfolio expansions with ease.

Secure, Compliant & Reliable

We follow global standards for data privacy and platform security.

Custom Workflows & SOPs

We adapt to your existing systems and processes — no need to change what works.

No Hiring Headaches

Leave the stress of hiring/re-hiring and training the agents to us.

No Payroll & Benefits

Run a lean and productive org, leaving the extras to us.

Dedicated Account Manager

Our SPOC approach helps streamline your ops where your success is our success.

Our virtual teams are trained on industry-specific platforms and workflows.

Cut your overheads by outsourcing non-essential and back-office tasks.

Handle seasonal spikes, lease renewals, and portfolio expansions with ease.

We follow global standards for data privacy and platform security.

We adapt to your existing systems and processes — no need to change what works.

Leave the stress of hiring/re-hiring and training the agents to us.

Run a lean and productive org, leaving the extras to us.

Our SPOC approach helps streamline your ops where your success is our success.
Trusted Partners

How It Works

We Don’t Just Help Projects Succeed — We Make Them Look Easy.

  • Discovery Call

    We understand your current processes, tools, and pain points.

  • Setup & SOP Alignment

    We document workflows, align on platforms, and assign your team.

  • Go Live

    Start delegating tasks and tracking productivity in real time.

What Our Clients Say

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30 Days Risk-Free

We’re so confident you’ll love working with syntax global, we offer a no commitment 30 day trial.