Healthcare & Insurance

We team up with healthtech and insurance companies to handle the busywork — from claims and billing to customer support and data management. Our remote team take care of the back-office tasks so you can focus on scaling your business, keeping operations smooth, and delivering a better experience for your customers. All with top-notch accuracy, security, and flexibility.

Services We Offer

01
User / Patient Support
  • Omni Channel Support
  • Membership & Renewal
  • Billing/Invoicing
  • Feedback & Loyalty
02
Provider Support
  • KYC & Documentation
  • Patient Onboarding
  • Scheduling & Appointment
03
Payor Services
  • Enrollment & Onboarding
  • Billing & Collections
  • Claims audit & Fraud Detection
  • Compliance & Reporting
04
Back Office Support
  • Managed ERP
  • Network/ Partner Support
  • Commission Management
  • Content Moderation
05
Policy & Claims Support
  • Claims Management
  • Policy administration
  • Underwriting support
  • Data Entry
06
AI Agents as a Service

Our on-demand Healthcare AI agents can handle patient interactions, manage documentation /renewals and compliance – all while our Human agents in the Loop to streamline your operations. You don’t have to worry about investing in AI development, training LLM models or cloud costs – you pay as you go.

07
Who We Work With
  • Hospitals & Clinics
  • Private Practice Groups
  • Medical Billing Companies
  • Health Insurance Providers
  • Healthtech Startups & Platforms

Why Choose Us

Big Goals Need the Right Crew — Enter Syntax Global.

Talent on Demand

Our virtual teams are trained on industry-specific platforms and workflows.

Zero Overhead Costs

Cut your overheads by outsourcing non-essential and back-office tasks.

Fast & Scalable Teams

Handle seasonal spikes, lease renewals, and portfolio expansions with ease.

Secure, Compliant & Reliable

We follow global standards for data privacy and platform security.

Custom Workflows & SOPs

We adapt to your existing systems and processes — no need to change what works.

No Hiring Headaches

Leave the stress of hiring/re-hiring and training the agents to us.

No Payroll & Benefits

Run a lean and productive org, leaving the extras to us.

Dedicated Account Manager

Our SPOC approach helps streamline your ops where your success is our success.

Our virtual teams are trained on industry-specific platforms and workflows.

Cut your overheads by outsourcing non-essential and back-office tasks.

Handle seasonal spikes, lease renewals, and portfolio expansions with ease.

We follow global standards for data privacy and platform security.

We adapt to your existing systems and processes — no need to change what works.

Leave the stress of hiring/re-hiring and training the agents to us.

Run a lean and productive org, leaving the extras to us.

Our SPOC approach helps streamline your ops where your success is our success.
Trusted Partners

How It Works

We Don’t Just Help Projects Succeed — We Make Them Look Easy.

  • Discovery Call

    We understand your current processes, tools, and pain points.

  • Setup & SOP Alignment

    We document workflows, align on platforms, and assign your team.

  • Go Live

    Start delegating tasks and tracking productivity in real time.

What Our Clients Say

Other Related Industries

30 Days Risk-Free

We’re so confident you’ll love working with syntax global, we offer a no commitment 30 day trial.