Where Better Begins

At Syntax Global, we're built to drive better outcomes, create better opportunities that break barriers, and enable better careers where you can thrive. Join our global community as we shape the future of work.

Better is our Baseline

We are not just providing a better way to outsource, we're building a transformative workplace—one where ‘better’ drives our pursuit of excellence. We operate transparently, treat each other with compassion, and constantly streamline how we produce world-class work.

  • 01
    grow

    We get things done. We iterate & move faster than everyone else.

  • 02
    invest

    We put empathy into action at work—we invest in each individual’s growth and meet them with compassion.

  • 03
    improve

    We hold an unwavering commitment to delivering world-class quality and continuous improvement.

  • 04
    Succeed

    Doing things the right way guides our decisions, even when it’s the harder path.

Be Part of Our Mission

job location

Chennai, India

Syntax Global is looking for skilled Voice-Based Travel Support Experts to assist US-based clients with bookings and travel support.

 

Roles and Responsibilities

  • Handle inbound and outbound travel support calls (no sales)
  • Assist with flight, hotel, and cruise inquiries
  • Provide ticketing and booking assistance
  • Resolve customer concerns with professionalism

 

Desired Candidate Profile

  • Excellent spoken English and phone etiquette
  • Experience in travel, hospitality, or customer support will be an added advantage
  • Ability to work in US time zones (night shift IST)
  • Strong communication, problem-solving & customer service skills
  • Immediate joiners preferred

job location

Chennai, India

Responsibilities

As a jr. supervisor, you will be a key player in developing, testing, and maintaining our AI agents portfolio. You will work closely with a team of skilled engineers to design and implement solutions that align with our customers’ goals. You will also work cross-functionally with our product, business operations, and sales teams and also work closely with our founders.

Your role will involve writing efficient and maintainable code, tackling complex problems, and contributing to code reviews.

requirements
  • Any graduates, preferably from an IT background.
  • Strong verbal and written communication skills for stakeholder interaction.
  • Excellent presentation skills to convey ideas and findings effectively.
  • Understanding various LLM models and AI workflows
  • Deep understanding of business processes and industry standards.
  • Ability to align IT solutions with business goals and define product vision, strategy, and roadmap.

Join the Humans Behind the Smartest Support Systems

Grow with a company that values people, innovation, and the perfect balance of coffee and productivity.