AI enabled CX Support

AI + Human Support = The Best of Both Worlds

Today’s customers expect instant answers, across every channel. Our AI-assisted customer experience (CX) support combines intelligent automation with empathetic human agents to help you deliver consistent, high-quality service — while reducing operational costs.

Our Specialties

AI-assisted Virtual Assistants
  • Empathetic, AI-trained CX agents
  • Industry-centric and timezone-aligned teams
  • Personalised, real-time responses
Omnichannel Support Delivery
  • Chat (Website, WhatsApp, Messenger)
  • Email ticketing systems
  • Voice support with an AI accent manager
  • Social media response management
CX Analytics & Reporting
  • Real-time Call Transcription
  • AI-powered CSAT analysis
  • Response time & resolution metrics
  • AI accuracy & training feedback
Customer Support on Autopilot
  • Faster Response Times 24/7
  • Easily Scalable for Peak Seasons
  • AI-based Intelligent Call Routing
Industry-agnostic Support

Whether you’re shipping sneakers, scheduling surgeries, or saving SaaS users from password panic — we’ve got your back(-office). Our AI-powered support is fluent in the language of your industry (and your customers).

Why Choose Us?

Big Goals Need the Right Crew — Enter Syntax Global.

  • 01 Talent on Demand
  • 02Zero Overhead Costs
  • 03Fast & Scalable Teams
  • 04 Secure, Compliant & Reliable
  • 05Custom Workflows & SOPs
  • 06No Hiring Headaches
  • 07No Payroll & Benefits
  • 08Dedicated Account Manager

How It Works

We Don’t Just Help Projects Succeed — We Make Them Look Easy.

  • step 1
    Discovery Call

    We understand your current processes, tools, and pain points.

  • step 2
    Setup & SOP Alignment

    We document workflows, align on platforms, and assign your team.

  • step 3
    Go Live

    Start delegating tasks and tracking productivity in real time.

What Our Clients Say

Explore Our Industries

30 Days Risk-Free

We’re so confident you’ll love working with syntax global, we offer a no commitment 30 day trial.