Pre-Acquisition
Outbound Lead Generation | Ideal Customer Profile (ICP) & Personas Identification | Lead Qualification
Acquisition
Inbound/Outbound Acquisition | Omnichannel support: Chat, Email, Phone, Social | Full Cycle Selling | CRM management
Account Management
Customer Loyalty & Engagement | Customer Success Management Across Channels (Phone, Email, Chat, Social) | Retention, Upsell and Cross-Sell
Digital Marketing
Search Engine Optimisation | Content Writing | Social Ads & Pat-per-click ads | Linkedin Social Selling | Email Marketing
Branding & Digital identity
Digital Transformation Roadmap | Website Revamp | Phygital & V commerce | Digital Platform Development