Pre-Acquisition
Outbound Lead Generation | Ideal Customer Profile (ICP) & Personas Replication | Lead Qualification
Acquisition
Inbound/Outbound Acquisition | Omnichannel support: Chat, Email & Social | CRM Updates
Account Management
Customer Loyalty & Engagement | Omnichannel Success Management (Email, Chat & Social) | Retention, Upsell and Cross-Sell
Post Sale Support
Onboarding & CX Support | Review & Feedback | Customer Loyalty & rewards | Training & Guidance
Online Reputation & Identity
Website & Content Management | Phygital & V commerce | Reviews & Reputation monitoring